Things to know about your visit

Information for people with a handicap

Here you will find some information to prepare your visit to the New Residence if your mobility is restricted or if you are visually or hearing impaired.

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Short film about the New Residence in Bamberg

 

Through spectacular aerial shots and impressive interior views, we give you exclusive insights behind the walls of the New Residence and a great view of otherwise hidden details. The magnificent Rose Garden also comes into its own here in a special way:

to the film "Neue Residenz Bamberg" on YouTube

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Registration for groups

For organizational reasons we would ask groups of 15 or more persons and school classes to register well in advance by e-mail at sgvbamberg@bsv.bayern.de.

Photographs and videos

Photos and videos may be taken for personal use only (i.e. no publication at all) in the New Residence, on the square in front of the New Residence, the Old Court and in the Rose Garden. However, photography and filming are not permitted during a guided tour.

Special permission is required – and there may also be a charge – for all photography and films taken for further use, as well as for the flying of drones /multicopters.

We also provide you with image and film material that you may use free of charge on your own website under certain conditions; click here to download image material or download footage.

 

Wi-Fi

Free Wi-Fi is available at "Domplatz", inside the New Residence, in the courtyard and in the Rose Garden.

 

Bulky objects

No large bags, rucksacks or other bulky objects may be taken into the Residence. These may be left at the free lockers (deposit 2 euros). No liability is accepted for items stored and parked.

 

Dogs

No dogs or other animals may be taken into the New Residence. We cannot offer supervision for animals brought along. Please keep dogs on an lead in the Rose Garden.

 

Other

No food and drink may be taken into the museum rooms. Please mute your mobile phone during the guided tour. Bicycles and electric scooters are not allowed in the courtyard of the New Residence and the Rose Garden; please leave this in front of the Residence at the bike racks provided.