Things to know about your visit
Current information / Coronavirus
To ensure neither our guests nor our staff are endangered by COVID-19, FFP2 masks are still mandatory in our houses. Children and young people between the ages of six and 16 only need to wear a medical face mask.
Visitors without the appropriate mask must unfortunately be refused entry; this also applies if a medical certificate is presented.
Children up to their sixth birthday are exempt from the mask requirement.
Here you will find further information and FAQ.
Due to renovation work, the Elector's Apartment can unfortunately not be visited until further notice.
Information for people with a handicap
Registration for groups
For organizational reasons we would ask groups of 20 or more persons and school classes to register well in advance.
Photographs and videos
Photography and video recording is unfortunately not permitted in the New Residence. Photos and videos may be taken for personal use only on the square in front of the New Residence and in the Rose Garden.
Special permission is required – and there may also be a charge – for all photography and films taken for further use, as well as for the flying of drones /multicopters.
Wi-Fi
Free Wi-Fi is available at "Domplatz", in the New Residence, in the Residence courtyard and in the Rose Garden.
Bulky objects
No large bags, rucksacks or other bulky objects may be taken into the Residence. These may be left at the free lockers (deposit 2 euros).
Dogs
No dogs or other animals may be taken into the New Residence. We cannot offer supervision for animals brought along. Please keep dogs on an lead in the Rose Garden.
Other
No food and drink may be taken into the museum rooms. Please mute your mobile phone during the guided tour. Bicycles and electric scooters are not allowed in the Rose Garden; please leave them in the Residence courtyard.
Recommendation in the social media
Facebook Twitter Google Plus