General information for visitors

Information for visitors with reduced mobility

The entrance hall of the New Residence (with the cash desk and museum shop) can be reached through a separate barrier-free entrance in the courtyard; a lift and a barrier-free toilet are available.

The Rose Garden is accessible for wheelchairs.

Disabled parking spaces you can find on "Domplatz" (distance c. 100 m).

 

Registration for groups

For organizational reasons we would ask groups of 20 or more persons and school classes to register well in advance.

 

Photographs and videos

Photography and video recording is not permitted in the New Residence. Photos and videos may be taken for personal use only (not for publication of any kind) on the square in front of the New Residence and in the Rose Garden.

Special permission is required – and there may also be a charge – for all photography and films taken for further use, as well as for the flying of drones /multicopters.

 

Bulky objects

No large bags, rucksacks or bulky objects may be taken into the Residence. These may be left at the free lockers (deposit 2 euros).

 

Dogs

No dogs or other animals may be taken into the New Residence. Unfortunately, we cannot offer supervision for animals brought along. Please keep dogs on an lead in the Rose Garden.

Wi-fi

Free wi-fi is available at "Domplatz", in the New Residence, in the Residence courtyard and in the Rose Garden.

Other

No food and drink may be taken into the museum rooms. Please mute your mobile phone during the guided tour. Bicycles and electric scooters are not allowed in the Rose Garden; they can be left in the Residence courtyard.

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