To ensure neither our guests nor our staff are endangered by COVID-19, FFP2 masks are still mandatory in our houses. Children and young people between the ages of six and 16 only need to wear a medical face mask.
Visitors without the appropriate mask must unfortunately be refused entry; this also applies if a medical certificate is presented.
Children up to their sixth birthday are exempt from the mask requirement.
Due to renovation work, the Elector's Apartment can unfortunately not be visited until further notice.
For organizational reasons we would ask groups of 20 or more persons and school classes to register well in advance.
Photography and video recording is unfortunately not permitted in the New Residence. Photos and videos may be taken for personal use only on the square in front of the New Residence and in the Rose Garden.
Free Wi-Fi is available at "Domplatz", in the New Residence, in the Residence courtyard and in the Rose Garden.
No large bags, rucksacks or other bulky objects may be taken into the Residence. These may be left at the free lockers (deposit 2 euros).
No dogs or other animals may be taken into the New Residence. We cannot offer supervision for animals brought along. Please keep dogs on an lead in the Rose Garden.
No food and drink may be taken into the museum rooms. Please mute your mobile phone during the guided tour. Bicycles and electric scooters are not allowed in the Rose Garden; please leave them in the Residence courtyard.